November 22, 2019

AppExchange—Desk to Service Cloud Migration Tool

The Desk to Service Cloud Migration Tool is a free, installable package from the AppExchange. It’s easy to use and can handle simple data migrations quickly. It offers a simple way for you to migrate core data and metadata from your existing Desk.com instance to your new Service Cloud instance.

  • Pros

    – Quick and easy to set up and use Friendly user interface
    – Works best with a new, clean Service
    – Cloud org

  • Cons

    -Minimal options for field mapping and customization Custom data cleanup not available.



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