Salesforce January 7, 2020

Data Loader and Salesforce Knowledge Import Tool

Data Loader is a free Salesforce tool that can handle complex data import and export and it provides flexibility on field mapping. Desk.com can provide a free export of your content in a format that's …

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Salesforce November 22, 2019

AppExchange—Desk to Service Cloud Migration Tool

The Desk to Service Cloud Migration Tool is a free, installable package from the AppExchange. It's easy to use and can handle simple data migrations quickly. It offers a simple way for you to migrate …

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Salesforce October 7, 2019

Open Source—Service Cloud Migration Tool

This Service Cloud Migration Tool is the open source version of the AppExchange tool. The developers are working on adding improvements beyond what’s available on the AppExchange. However, if you have the development resources, …

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Salesforce March 13, 2019

Check your Salesforce Lightning Experience readiness

Salesforce is transitioning all the organizations from the classic to the Light interface. Is your Organization ready for the transition. Follow these steps recommended by Salesforce to check your organization's readiness and prepare for the …

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Salesforce February 26, 2019

Salesforce Spring ’19 Release Notes

Some of the features in Spring ’19 release affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they are well …

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Salesforce January 29, 2019

Salesforce Winter ’19 Release Notes

It’s the time of Salesforce’s winter release and there are some really cool new features coming our way. In this post, I’m going to tell Top 10 features of Salesforce Winter ’19 to save you …

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Trends March 2, 2016

Salesforce.com Consulting and Custom Solutions

We help you harness the true potential of your Salesforce.com CRM system.

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