Data Loader and Salesforce Knowledge Import Tool
Data Loader is a free Salesforce tool that can handle complex data import and export and it provides flexibility on field mapping. Desk.com can provide a free export of your content in a format that's …
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AppExchange—Desk to Service Cloud Migration Tool
The Desk to Service Cloud Migration Tool is a free, installable package from the AppExchange. It's easy to use and can handle simple data migrations quickly. It offers a simple way for you to migrate …
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Open Source—Service Cloud Migration Tool
This Service Cloud Migration Tool is the open source version of the AppExchange tool. The developers are working on adding improvements beyond what’s available on the AppExchange. However, if you have the development resources, …
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Check your Salesforce Lightning Experience readiness
Salesforce is transitioning all the organizations from the classic to the Light interface. Is your Organization ready for the transition. Follow these steps recommended by Salesforce to check your organization's readiness and prepare for the …
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Salesforce Spring ’19 Release Notes
Some of the features in Spring ’19 release affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they are well …
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Salesforce Winter ’19 Release Notes
It’s the time of Salesforce’s winter release and there are some really cool new features coming our way. In this post, I’m going to tell Top 10 features of Salesforce Winter ’19 to save you …
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Salesforce.com Consulting and Custom Solutions
We help you harness the true potential of your Salesforce.com CRM system.
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