Client
- Strategic Partnership
Services
- Enterprise Solution
Industry
- Tech Partnership
The Brief
TrueChoice, a well-established telecom agency, initially specialized in delivering customized internet and data service plans for enterprise clients. As their client base grew, they identified an opportunity to diversify and offer digital solutions alongside their core services. Their goal was to introduce custom software development services as a valueadded extension of their telecom offerings—without building a tech team from scratch. To bring this vision to life, TrueChoice partnered with us to develop a range of custom applications and platforms for their clients, enabling them to offer bundled telecom + software solutions tailored to business needs.
The Challenge
- Transitioning from a purely telecom-focused model to a hybrid telecom-tech service provider posed several challenges for TrueChoice. While they had strong relationships with enterprise clients, they lacked internal software development expertise. They needed a tech partner capable of:
- Understanding industry-specific operational needs
- Building scalable and secure custom software solutions
- Delivering across varied industries like telecom, recycling, sports, retail, and financial services
- Acting as a white-label extension of their brand
- The complexity increased as different client domains required different types of applications—from billing systems to CRM integrations and business intelligence solutions.
The Solution
Solvios Technology became TrueChoice’s trusted development partner, working behind the scenes to design and deliver customized software platforms tailored to the unique requirements of their clients. We successfully developed and deployed the following solutions:
- Telecom Expense Management Systems: For clients in telecom and waste management sectors, we built billing platforms that automate telecom expense tracking, optimize usage reporting, and streamline invoice reconciliation— eliminating manual errors and enhancing operational control.
- Tournament Management Software: For a sports event organizer, we created an end-to-end tournament platform that handles team registrations, schedules, match management, score tracking, and real-time updates—offering a seamless experience for players and organizers.
- Business Intelligence Consulting: We delivered BI solutions for a retail organization that needed to streamline data analysis and reporting processes. Our consultation empowered stakeholders with better decision-making through dashboards and data visualization tools.
- Salesforce & Telephony Integration: For a financial services company, we built a customized integration between Salesforce and their telephony system, improving customer support workflows and centralizing communication logs within the CRM.
- Across all projects, our teams worked in close collaboration with TrueChoice to manage requirements, develop solutions using agile methodologies, and ensure timely delivery—while maintaining full transparency and quality standards.
Tailored Business Solutions
Delivered custom-built software solutions that aligned with specific business operations across industries.
White-Label Collaboration
Operated seamlessly as an extension of TrueChoice’s team, enabling them to offer technology services without internal hiring.
Cross-Industry Expertise
Successfully executed projects for clients in telecom, recycling, sports, nonprofit, and financial sectors—showcasing flexibility and depth.
End-to-End Development
Handled complete product lifecycle—from discovery and design to deployment and ongoing support.
The Results
- The TrueChoice transformed from a telecom agency into a hybrid solutions provider, offering not only custom internet plans but also software products tailored to their clients' needs. This expansion not only deepened their client relationships but also opened new revenue streams in the competitive enterprise services market.
- With our support, TrueChoice built a scalable model for offering white-labeled digital services—without compromising on quality, delivery timelines, or client satisfaction.
What Our Clients Say
Solvios helped us evolve from a telecom agency into a true tech-enabled solutions provider. We’ve delivered custom software, accounting services , and platform builds for clients across industries from telecom to finance. Whether it was custom product development, business intelligence, or integrations across Salesforce and telephony for any of our clients or us , their team operated as an extension of ours. We gained a long-term strategic ally. With Solvios, we’ve been able to scale faster, serve clients better, and open new revenue streams without hiring a single developer in-house.
Michael
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