Each user role (administrator, inspector, agent, homeowner) accesses the same application but sees only what their role permits at the data and UI level. Permissions are enforced at the API layer, so access control can't be bypassed from the front end. Adding a new role or adjusting permissions for an existing one is a configuration change rather than a rebuild.

When an inspector opens an assigned job, the platform surfaces the correct form for each inspection type within that job automatically. For multi-service inspections, multiple forms are available within the same job record. Responses are saved progressively, and the PDF is generated from the completed form data without any manual formatting step.

Homeowners complete registration and payment through the platform, select monthly or annual billing, accept the subscription agreement, and their membership activates automatically on successful payment. Stripe manages the recurring billing cycle, sends receipts, and handles failed payment retries. Administrator reporting surfaces active subscriptions, payment history, and renewal status without any manual reconciliation.

Documents and images are stored in AWS S3, which scales independently of the application. The platform stores references to the S3 objects rather than the files themselves, so storage capacity is not a constraint on the application layer. New inspection types, user volumes, and document growth are all handled by the cloud storage layer without changes to the application.

Both depend on the complexity of your existing workflows, the number of integration points, and how many user roles and inspection types need to be supported. We scope this through a structured discovery phase before committing to either figure. Reach out and we'll give you an honest assessment of what's involved for your specific situation.